Maintenance of Smart Parking Systems: Small Investment, Great Benefits

10-02-2025

An automated parking system provided and installed by Viet Chao will always be designed and equipped with the most optimal equipment and materials to ensure the quality and longevity of the project. However, under the influence of various factors, the system will gradually deteriorate over time, reducing its operational efficiency. To ensure effective operation and timely detection and repair of any malfunctions in the parking system, maintaining the smart parking system is a mandatory requirement. This article will provide you with detailed information about Viet Chao’s smart parking system maintenance services.

Overview of Smart Parking System Maintenance

Why is it necessary to maintain a smart parking system?

Maintaining a smart parking system is a wise action that helps keep the parking system of the project operating at its best, preventing any major or minor malfunctions and extending the system’s lifespan.

Installing and deploying an automated parking system is not a small investment. Therefore, to prevent additional costs arising from unnecessary damages during operation, regular maintenance is essential. If maintained regularly, the equipment and machinery in the system will be ensured to operate at maximum capacity with minimal breakdowns, saving a significant amount of costs for investors.

Moreover, maintenance inspections also play an important role in ensuring the safety of customers using the system as well as their vehicles. Some equipment in automated parking systems, if not maintained regularly, has a high risk of malfunction. This can affect passengers’ vehicles, leading to severe impacts or damage. It can even pose safety risks for customers during vehicle retrieval.

Sự cố đáng tiếc có thể xảy ra nếu không bảo trì thường xuyên

Maintenance Frequency

The frequency of maintenance for a smart parking system depends on various factors such as scale, type of system, equipment lifespan, usage level, maintenance quality, etc.

In general, an entire smart parking system should have a minimum maintenance frequency of once a month.

For example, if the facility adheres to usage and preservation regulations, a modular smart parking system (PSH) installed by Viet Chao will undergo periodic maintenance inspections as follows:

  • The first inspection for the first two years.
  • After the first inspection period expires, inspections must be conducted annually thereafter.
  • Additionally, there are daily, weekly, and monthly check procedures with specific checklists to maintain optimal operational performance.

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Smart Parking System Maintenance Process

The procedure for maintaining Viet Chao’s smart parking system is outlined in the following steps:

Step 1:

  • The owner of the automated parking system reports any issues that need addressing in writing or via phone.
  • The request must clearly state the condition, symptoms, and time of occurrence of the issue while ensuring that information is concise and clear. During this time, the system must cease operation.
  • If no malfunctions occur in the system, the technical team will still carry out warranty maintenance according to the monthly frequency.

Step 2:

  • The maintenance unit receives information about the issue, checks the technical history of the system

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Step 3:

  • If the product is still under warranty, the maintenance unit will prepare necessary materials and equipment to address the issue on-site.
  • If the product is not covered by warranty and no maintenance service contract exists, the unit will advise customers on how to handle the issue and prepare a replacement plan along with a quotation as soon as possible.

Step 4:

  • Implement repairs to resolve issues. Ensure that equipment returns to normal operation.
  • When encountering an operational failure in the system, the maintenance unit first checks for error codes displayed on the control panel. They then compare these codes with an error code list to identify and rectify the problem.
  • Some common issues may include:
No. Error Information Phenomenon Reason Solution
1 Abnormal safety hook The lift platform emits sound and visual alarms immediately after stopping
  • The lift platform’s electromagnetism is abnormal
  • The mechanical structure is abnormal
  • The hook position switch is abnormal
  • The signal cable is disconnected
  1. Repair or replace the electromagnetic unit
  2. Maintain the hook mechanism
  3. Adjust or replace the micro switch.
  4. Inspect and repair the signal circuit
2 abnormal upper limit switch Sound and visual alarms are activated when starting the machine The upper and lower limit switches of the lift platform are disconnected, and one of these switches has multiple mechanical faults or is damaged Adjust or replace the switch
3 Over-lifting When the lift platform reaches the limit position, sound and visual alarms are activated, and the machine stops.
  • The lift limit switch is abnormal
  • The pump limit switch is abnormal
  • The lift limit signal cable is disconnected
  1. Adjust or replace the lift limit switch
  2. Adjust the lift limit head
  3. Inspect the electrical circuit and replace it if damaged.
4 Under-lifting Sound and visual alarms are triggered when the lift platform descends to the limit position, and the machine stops
  • The lift limit switch is abnormal
  • The lift limit switch pump is abnormal
  • The limit signal cable is disconnected
  1. Adjust or replace the lift limit switch
  2. Adjust the lift limit head
  3. Inspect the circuit and replace it if damaged.
5 Power supply error (phase error, loss of phase, overvoltage, undervoltage) Sound and visual alarms when starting
  • Phase reversal
  • Phase error
  • Overvoltage
  • Low voltage
  1. Check the phase sequence of the power source and adjust it.
  2. Inspect the wiring to identify and repair any disconnections or damages.
  3. Verify if the power supply voltage exceeds the standard value. If so, contact the electricity provider to adjust the voltage.
6 Chain detection error The equipment stops running and an alarm sounds and lights up The chain is too loose, or the safety hook is faulty
  1. Adjust the lift chain
  2. Adjust the safety hook

Step 5:

  • The technical team continues to monitor and adjust to ensure stable equipment operation.
  • The warranty-maintenance unit prepares a repair report and acceptance document. They record information into device tracking logs.

Some standards that need to be met for accepting maintenance work include:

  • The structural system must be stable and secure.
  • The drive system operates smoothly without unusual noises.
  • Compliance with important criteria according to inspection templates.

After each maintenance session for the parking system, Viet Chao’s warranty-maintenance department will create a working document detailing project status, reasons for intervention, proposed solutions for maintenance, and obtain signatures from both parties. This process enhances transparency, protects both parties’ rights, and improves management efficiency for parking lots.

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Quotation for Smart Parking System Maintenance Services

In practice, due to dependence on various factors, periodic maintenance costs for a smart parking system can vary significantly. Some factors include:

    • Scale and number of parking spots: An automated parking lot with larger scale and more spots will naturally incur higher maintenance costs.
    • System lifespan: Older parking lots have older equipment that poses higher risks of malfunctioning leading to increased repair or replacement costs.
    • Structure and type of parking systems: Fully automated parking systems will have higher maintenance costs compared to mechanical systems. Furthermore, systems using many high-tech devices with complex features require technicians with higher expertise which also increases costs.
    • Maintenance service provider: Different companies offering maintenance services can have varying prices. Investors should seek reputable professional companies to find suitable maintenance pricing.

Quotation for Viet Chao’s Smart Parking System Maintenance Services

Viet Chao currently applies a maintenance fee ranging from 180,000 to 220,000 VND per parking spot for installations of XIZI automated parking lots depending on factors such as number of spots, installation location, duration since operation began etc. This fee includes:

  • Maintenance according to detailed procedures established by Viet Chao and approved by manufacturers: checking chains, oil quality, lifting chains, motors, floors, bolts etc.
  • Well-trained labor: on average requiring 6 workers over 2 days per 100 spots.
  • Weekend work (if requested) to minimize disruption for users.
  • Consumables under 300,000 VND: including cleaning solutions, rags, grease, lubricating oil, gloves etc.
  • Repair/rescue service available 24/7.

In terms of long-term investment value this is an extremely reasonable maintenance fee that ensures your project’s automated parking system operates smoothly and efficiently while minimizing serious incidents.

Advantages of Viet Chao’s warranty-maintenance Services

When choosing warranty-maintenance services for smart parking at Viet Chao you will enjoy many attractive services and benefits such as:

  • Maintenance according to manufacturer standards and procedures.
  • Use of genuine high-quality equipment parts and components.
  • Quick delivery times for replacement parts from manufacturers (5–7 days).
  • Rapid response times; maintenance team operates 24/7.
  • Experienced technicians with high expertise who are responsible and dedicated to their work.
  • Professional working style; repair units strive to fix equipment before replacing it whenever possible in order to minimize costs for customers.

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Viet Chao Maintenance Engineering is maintaining the parking system at 194 Tran Quang Khai.

For more details about Viet Chao’s smart parking warranty-maintenance services please contact us via Hotline: KD – 089 8552 888 / KT – 0906 00 77 00.

Read more: Attractive warranty and maintenance policy of Viet Chao

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